PROCESS

I collaborated with a team of 4 other students to research and design a prototype system
as a
proof of concept. In-depth information about our research approach and design
process are recorded on the
project site.

Research and Design Methods
We researched traditional HR methods and evaluated the constraints and goals within an
HR department. By observing how the traditional systems work, we visualized our
microblogging system to meet the needs of enterprises. We examined various ways
feedback is collected and how employee needs are or are not met.

We looked at the technological mechanisms by which the data could be accumulated and
examined questions of privacy, unprofessional or anonymous conduct. After initial
interviews with some HR professionals, we followed various iterations of the following
steps:

  • Project planning
  • Extensive literature review
  • Interviews and observations
  • Concept sketches
  • Visual design


Key UI Features

  • An easy-to-use, unobtrusive desktop widget for employees for submitting
    anonymous microblogs
  • A Twitter-like interface for employers to browse through microblogs
  • Red and green color-coded flags that distinguish the nature of a microblog
  • A unique "Watch this Whiner" feature that helps in observing all concerns expressed
    by an employee
  • Interactive visualizations for employers to decipher actionable information out of
    blogs
Thoughts
Projects
/
Twine
Exploratory Interface Design for Enterprise Social Software
University of Michigan

DESIGN CHALLENGE
Twine is a microblogging concept system for employees in organizations. The
system analyzes employee microblogs to extrapolate employee-related issues
and conveys them to the HR professionals through interactive visualizations.
The challenge was to design a fun and engaging interface through which
employees could voice their concerns and employers could act upon them.
Necessary features for sociability and social interaction were designed.
Professional Work
ACL Wireless
British Council
Ford Motors
RESULTS

The concept was
presented to fellow
students and Prof Alan
McCord, who were
instantly convinced by our
concept. The project
feedback constituted
qualitative comments such
as:

"The HR Dashboard gives an
at-a-glance overview of
various organizational
details. I like the dashboard
concept … very creative …"

Project Deliverables
Final report, Final
presentation
Jump to
Academic Projects
Interaction Design
Design Process
Service Design
Web 2.0
Usability Evaluation
Contextual Inquiry
IA Strategy


Contact
646. 510. 2529
agaurav@umich.edu


Resume
MS Word
PDF


Networks
LinkedIn
Facebook
About Me
About Me | Thoughts | Projects
Copyright Gaurav Anand | agaurav@umich.edu | 646. 510. 2529   
Interface Mock-ups